Is your work guaranteed?

All work is guaranteed for 2 years, however, some products have extended warranties included.


Do you use dust sheets?

Dust sheets and carpet protectors are the first things on the agenda of any job.


How long will the job take?

We aim to work as quickly and as efficiently as we can.  Each project will have its own time scale.  We will however, give you an estimate of a completion time before we begin any work.


Will you dispose of any rubbish?

The disposal of any rubbish will be taken care of. If there is a great deal of waste, a skip may be required.  We aim to recycle as much waste as we can.


Do I need to be at home while you work?

That is entirely up to you.  If you are happy to leave us to it then that’s fine by us, we can arrange for a key to be left for ease of access.  If however you prefer to be around, that is also welcome.


Can I have a written quote?

We provide free, detailed written quotes for all work to be carried out. This can also be sent by email.


I work during the week can you come and see me in the evening or at the weekend?

We will arrange a time and day to suit your needs.


Are you insured?

We have full public liability insurance.


Will you organise a plaster, joiner or other trades if needed?

We use multi-skilled fitters who carry the job out from start to finish without the need for other trades. We find this means you get to deal with a familiar face in your home and any queries can be dealt with straight away.